<< Click to Display Table of Contents >> Navigation:  Troubleshooting > Unable to connect to 5G network segment > Example (BT Router)

 

1. On a browser type the IP of the router (BT = 192.168.1.254)

 

2. Go to Advanced Settings

 

3. Go to Wireless

 

4. Enter the admin password for your router

 

5. Move the "Separate bands" option to ON

 

6. Add "5GHz " to the end of the SSID

 

7. Select Save at the Top

 

8. Once you have set this, you may need to turn your mobile's WiFi Off then back On.

 

 

Note - For more detailed information on setting separate bands, then visit the router manufacturer website.