
Some users may think that updating the NVR firmware will fix a problem. However, in some cases, a firmware update can cause certain features to disappear from Hik-Connect. For example, some users have experienced this issue after updating the firmware on a Hikvision DS-7616NXI-K1 NVR. After the firmware update, the human and vehicle detection features were no longer available in the Hik-Connect app during playback.
In this article, we’ll show you how to get the human and vehicle detection features back on the Hik-Connect app.









