Where to find the EZVIZ camera verification code – The EZVIZ camera verification code serves as a critical security credential. It also functions as the device’s default password. If this verification code is lost or unavailable, you may encounter difficulties when attempting to connect the EZVIZ camera to external systems—such as an NVR—or when accessing its live stream via an RTSP URL.
Below is a comprehensive guide on how to recover the verification code for a lost or inaccessible EZVIZ camera.
Steps to Find Lost EZVIZ Camera Verification Code
First Step
Check the label for the verification code.
The first way to find a lost EZVIZ camera verification code is by looking at the label attached to the camera unit. The label usually lists several details, including the camera model, serial number, and verification code.
Second Step
Check the verification code in the EZVIZ app.
If the label attached to the camera is lost, another way to view the EZVIZ camera’s verification code is through the app. You can open the EZVIZ app and find the verification code in Settings > Device Information. This is only possible if the camera is connected to the app.
Third Step
Contacting EZVIZ camera technical support.
If the first and second methods are not possible, you can use this third method to retrieve the lost EZVIZ camera verification code, namely by contacting technical support via email or WhatsApp. The EZVIZ camera technical support email address is support@ezviz.com dan WhatsApp 0896-3778-7775. You can contact the WhatsApp number according to your region, you can check here.
Here are the steps based on our experience to get the EZVIZ camera verification code via WhatsApp.
Step 1 – Open WhatsApp.
Step 2 – Start the conversation by explaining the problem. Include the EZVIZ camera model and serial number. You can also add a photo of the device.
Step 3 – Enter the data requested by Technical Support.
Once all data is submitted, you will receive an EZVIZ camera verification code sent to your email address. So make sure when entering data you use an active email address. Verification code requests take about 2-3 days.
Conclusion
Losing your EZVIZ camera’s verification code can cause various issues. These include the camera not being able to connect to the app, connecting to other devices, and being unable to apply for unbinding. If you’re experiencing issues with losing your EZVIZ camera’s verification code, you can try one of the guides we’ve written above based on our experience.
That concludes our guide on how to resolve a lost EZVIZ camera verification code. If you have any questions, please leave them in the comments section.