EZVIZ Camera Verification Code is Lost, How to Find It?

Where to find the EZVIZ camera verification code – The EZVIZ camera verification code serves as a critical security credential. It also functions as the device’s default password. If this verification code is lost or unavailable, you may encounter difficulties when attempting to connect the EZVIZ camera to external systems—such as an NVR—or when accessing its live stream via an RTSP URL.

Below is a comprehensive guide on how to recover the verification code for a lost or inaccessible EZVIZ camera.

What Is the EZVIZ Verification Code?

The EZVIZ verification code is a 6-character uppercase code used to verify ownership of your security camera. It is different from your Wi-Fi password or EZVIZ account password.

This code helps:

• Protect your camera from unauthorized access.
• Encrypt recorded videos stored on the cloud or SD card.
• Verify device ownership when adding the camera to an account.

Every EZVIZ camera has its own unique verification code.

Steps to Find Lost EZVIZ Camera Verification Code

Before assuming the code is lost, check these common locations.

1. Camera Label

Check the label for the verification code.

The first way to find a lost EZVIZ camera verification code is by looking at the label attached to the camera unit. The label usually lists several details, including the camera model, serial number, and verification code.

2. EZVIZ App

Check the verification code in the EZVIZ app.

If the label attached to the camera is lost, another way to view the EZVIZ camera’s verification code is through the app. You can open the EZVIZ app and find the verification code in Settings > Device Information. This is only possible if the camera is connected to the app.

3. Technical Support

Contacting EZVIZ camera technical support.

If the first and second methods are not possible, you can use this third method to retrieve the lost EZVIZ camera verification code, namely by contacting technical support via email or WhatsApp. The EZVIZ camera technical support email address is support@ezviz.com dan WhatsApp 0896-3778-7775. You can contact the WhatsApp number according to your region, you can check here.

Here are the steps based on our experience to get the EZVIZ camera verification code via WhatsApp.

Open WhatsApp.

Start the conversation by explaining the problem. Include the EZVIZ camera model and serial number. You can also add a photo of the device.

Enter the data requested by Technical Support.

Once all data is submitted, you will receive an EZVIZ camera verification code sent to your email address. So make sure when entering data you use an active email address. Verification code requests take about 2-3 days.

Can You Reset the Verification Code?

This depends on the camera model.

Some newer EZVIZ cameras allow users to change the image encryption password through the EZVIZ app after the camera has been successfully added to their account.

However, if the original verification code is completely lost and the device cannot be verified, a factory reset alone usually will not reveal the original verification code.

Tips to Avoid Losing the Verification Code

To prevent similar problems in the future:

• Take a clear photo of the camera label after installation.
• Save the serial number and verification code in a secure password manager.
• Keep the original product box.
• Register the camera with your EZVIZ account immediately after purchase.
• Avoid removing or covering the device label.

Frequently Asked Questions

Can I add an EZVIZ camera without the verification code?

In many cases, no. The EZVIZ system uses the verification code to confirm ownership and establish encrypted communication between the camera and your account.

Is the verification code the same as the Wi-Fi password?

No. EZVIZ assigns a unique verification code to every camera to verify ownership and protect access, while your Wi-Fi password simply connects the camera to your wireless network.

Does a factory reset restore the verification code?

No. A factory reset restores the camera’s settings but usually does not display or recover the original verification code.

Can EZVIZ Support recover my verification code?

If you can provide sufficient proof of ownership, EZVIZ Support may be able to assist, depending on your camera model and account status.

Final Thoughts

Losing your EZVIZ camera verification code can make setup and device management more difficult, but it doesn’t always mean the camera is unusable.

Start by checking the device label, original packaging, and user documentation. If the verification code cannot be found, gather your camera’s serial number and proof of purchase before contacting EZVIZ customer support.

To avoid future issues, store a copy of the verification code in a secure location immediately after installing your camera. A few minutes of preparation can save significant time if you ever need to reinstall or transfer the device.