Some time ago, I tried connecting a V380 Pro camera to the app. After completing the camera addition process, I immediately tried to view it in the app and found that the image displayed was upside down. For new V380 Pro users, this might cause panic, as they might think the camera is damaged. However, for me, an experienced CCTV camera technician, this is a common occurrence. The good news is that the V380 Pro camera displaying upside down in the app is not due to camera damage.
In this article, I’ll explain why the V380 Pro camera displays so well in the app and how to fix it based on my personal experience.
Common Reasons Why My V380 Pro Camera Is Showing Upside Down in the App
Camera V380 Pro appears upside down in the app does not mean the camera is damaged.
Because based on my experience, the camera displaying upside down is simply caused by incorrect camera installation and incorrect camera settings in the app. So, if a technician claims the camera is broken, they’re lying. Yes, there are also often rogue technicians who only care about money and want to sell their products, which is why they cheat.
How I Fixed the V380 Pro Camera Showing Upside Down in the App?
The V380 Pro camera appearing upside down typically occurs with indoor cameras. Indoor cameras are typically placed on a flat surface like a table. However, some users prefer to mount them on the ceiling. This, of course, causes the camera image to appear upside down in the app.
If the camera has been installed on the ceiling, please follow the guide below so that the reversed camera image display returns to normal.
Open the V380 or V380 Pro app.
Log in with your registered account. Users can download and install the V380 Pro app if they don’t already have it. If you’re already logged in, you’ll be redirected to the dashboard.
Tap on one of the V380 cameras
You’ll then be directed to the V380 camera’s live view page. Tap the More menu in the bottom right corner.
A menu bar window will appear. Tap the Inversion menu once to flip the V380 camera image.
Frequently Asked Questions (FAQs)
What Causes the V380 Pro Camera to Display Upside Down?
The main cause of the V380 Pro camera display being upside down in the app is incorrect camera installation position and settings.
How to Fix V380 Pro Camera Reverse Image?
You can open the camera’s live view and select the Reverse menu. This menu allows you to flip the camera image.
Does an Upside Down Display Mean a Damaged V380 Pro Camera?
No, the V380 Pro camera’s upside down image display is just a sign of incorrect settings.
Final Thoughts
An upside-down camera image on the V380 Pro Camera is a common issue, especially for first-time users. Fortunately, it is usually very easy to fix. The flipped image on the V380 CCTV camera can be corrected using the flip image feature. So, users no longer need to worry about the V380 CCTV image being flipped, as it can be fixed directly through the V380 Pro app.
That’s how to flip an image on the V380 camera. If you have any questions, please leave them in the comments section.