V380 Pro Archives | CCTV Manuals

My V380 Pro CCTV Camera Not Recording—When I Playback the Footage, It Says “No Recorded Files Found”—Here’s How I Fixed It Quickly

I wrote this article based on my experience when I received a call from a V380 Pro camera user. The customer explained that they were unable to play back recordings on their camera. They said that the V380 Pro camera had been installed a month ago, so it should have saved some recordings by now. However, when the customer tried to play back the recordings, the screen only displayed the message “No Recorded Files Found.” Why can’t the V380 Pro camera find the recordings?

In this article, you’ll find the reasons why recordings aren’t found on the V380 Pro camera and how to fix the problem.

My V380 Pro CCTV Camera Won’t Connect to My Phone—It’s Stuck on “Connecting”—How Do I Fix V380 Pro CCTV Connection Problem?

V380 Pro CCTV Camera Stuck on Connecting Screen

On August 19, 2026, I received a call from one of my customers who uses a V380 Pro WiFi camera. The customer reported that the camera installed on the side of their house was malfunctioning—it wouldn’t open on their phone and was stuck on “connecting.” My customer suspected that the power cable was damaged, so they unplugged the camera from the power source before I arrived at their home to inspect it.

This article describes my experience fixing a V380 Pro camera that wouldn’t open on my phone and kept showing the “connecting” status.

V380 Pro App for PC Download and Install on Windows 7/8/10/11 & Mac – Complete Guide 2026

V380 Pro for PC download – V380 is a popular brand of security camera. It’s well-known in the Asian market, particularly in Indonesia, Vietnam, and Thailand. Its popularity stems from its very affordable price. For just $10, you can get a camera. Besides being able to view footage through the V380 mobile app, many people ask me if I can view V380 footage on my computer. The answer, of course, is yes.

In this comprehensive guide, you’ll learn how to download, install, and use the V380 Pro app on Windows 7, Windows 8, Windows 10, Windows 11, and Mac. We’ll also explain the system requirements, key features, benefits, and common questions to help you get started quickly.

What are the Default Username, Password and IP Address for the V380 Pro Camera? — I Can’t Access My V380 Pro Camera via the App

What are the default password and IP address for the V380 Pro camera? I’m having trouble with my V380 Pro camera—I suddenly can’t access it in the app. When I try to open the camera, I’m prompted to enter a username and password. Because of this issue, I can’t view the live feed or playback from my V380 Pro camera. I’ve tried entering the password I remember, and I’ve also used the username listed on the label, but the camera still won’t open in the app.

This post describes my experience fixing a V380 Pro camera that wouldn’t open in the app because it required a username and password.

I Enabled Anti-Flicker on the V380 Pro Camera to Prevent Lines from Appearing on the Camera Display

It’s frustrating—some users of the V380 Pro CCTV camera have experienced a problem where the image shakes, as if there’s a black line running down the screen. This display is very distracting, as it causes the camera to lose detail. These black lines are recorded on the memory card. The main cause of this kind of shaky image is that the camera is installed too close to high-voltage power lines. Another cause is a mismatch between the electrical frequency and the camera.

In this guide, I’ll try to explain what the Anti-Flicker feature is on the V380 Pro camera and how to enable it.

How I Set a Static IP Address for My V380 Pro Camera—I Did It in Just a Few Minutes

Can the V380 Pro camera’s IP address be set to static? Yes, it can. The V380 Pro camera’s IP address can be set to a static address, which is typically done to prevent the IP address from changing when the camera is connected to other devices such as a DVR, NVR, or CCTV camera app. However, if you’re only using the V380 Pro camera on your phone and don’t plan to connect it to other devices, you don’t need to set the IP address to a static one.

In this article, I will explain, step by step, how to change the V380 Pro camera’s IP address from DHCP to a static IP address.

How I Reset the V380 Pro Camera to Factory Settings—Why Do I Need to Do That?

How do I reset the V380 Pro camera to factory settings? Why are so many users looking for this guide? In a real-life example, a while back one of my customers was having trouble getting their V380 Pro camera to connect to Wi-Fi. After I asked for more details, it turned out that the customer had just changed the Wi-Fi network name and password. To connect the V380 Pro camera to the new Wi-Fi network, you need to reset the camera to its factory settings.

This guide will explain a quick and safe way for those of you who want to reset the V380 Pro camera to its factory settings.

How Do I Fix the “Device Offline” Issue on the V380 Pro Camera? Follow This Guide—It’s Guaranteed to Work

The appearance of an ‘Offline’ error message on the V380 Pro app is nothing new to me. As a CCTV camera technician, I come across problems like this quite often. In some of the cases I’ve encountered, this isn’t caused by a faulty camera, but rather by issues with the internet connection, cables or the power adapter. The ‘Offline’ message that appears means you cannot view the camera’s live feed.

This article will explain the causes of the ‘Offline’ status displayed for the V380 Pro camera in the app and how to resolve the issue.

I Adjusted the V380 Pro Camera’s Sound Volume So That the Sound From the Camera Can Be Heard More Clearly

My V380 Pro camera’s sound is unclear, what should I do? You can adjust the camera’s volume through the app. The V380 Pro camera emits sound through its built-in speaker. This speaker isn’t very loud, but the sound it emits is enough to scare away strangers who might be trespassing on your property. By default, the sound is very clear, but you can adjust it to maximum volume.

In this article, I explain how to increase the sound volume on the V380 Pro camera so that the sound coming out is clearer.

Can’t Login to V380 Pro App? Here’s How I Quickly Reset My V380 Pro Account

Are you unable to enter the V380 Pro app? Forgot your email address? Forgot password? Forgot your phone number? You don’t need to panic. Problems like this can be resolved in a short time. There was a customer who contacted me and panicked when he couldn’t enter the V380 Pro application because he forgot his password. The problem started when suddenly the account logged itself out of the application. And when he wanted to log in again, the customer forgot his password.

This article explains a complete guide that you can follow to quickly resolve the issue of not being able to log in to your V380 Pro account.

How I Created an Account on the V380 Pro App—In Less Than 10 Minutes—Using a Phone Number

How do I create an account on the V380 Pro app? This is a frequently asked question by users who have just purchased a V380 Pro camera. After downloading and installing the V380 Pro app on your phone, you can’t use it right away. Users must create an account to start using the app, such as adding cameras, viewing live views, playback, and using the V380 Pro’s camera features.

This article will guide you to create an account on the V380 Pro application using your mobile number.