V380 Pro Camera Archives

My V380 Pro CCTV Camera Not Recording—When I Playback the Footage, It Says “No Recorded Files Found”—Here’s How I Fixed It Quickly

I wrote this article based on my experience when I received a call from a V380 Pro camera user. The customer explained that they were unable to play back recordings on their camera. They said that the V380 Pro camera had been installed a month ago, so it should have saved some recordings by now. However, when the customer tried to play back the recordings, the screen only displayed the message “No Recorded Files Found.” Why can’t the V380 Pro camera find the recordings?

In this article, you’ll find the reasons why recordings aren’t found on the V380 Pro camera and how to fix the problem.

My V380 Pro CCTV Camera Won’t Connect to My Phone—It’s Stuck on “Connecting”—How Do I Fix V380 Pro CCTV Connection Problem?

V380 Pro CCTV Camera Stuck on Connecting Screen

On August 19, 2026, I received a call from one of my customers who uses a V380 Pro WiFi camera. The customer reported that the camera installed on the side of their house was malfunctioning—it wouldn’t open on their phone and was stuck on “connecting.” My customer suspected that the power cable was damaged, so they unplugged the camera from the power source before I arrived at their home to inspect it.

This article describes my experience fixing a V380 Pro camera that wouldn’t open on my phone and kept showing the “connecting” status.

How to Use V380 App on PC: Add Device, Live View, Playback, Download Video (2026 Guide)

How to use V380 on PC – The reason users who contacted me wanted to view the V380 camera’s display on a PC was because they wanted a larger display than on a mobile phone. To view the live view of the V380 camera on a PC, you can use the V380 Pro PC app. You can read this guide to download, install, and set up the V380 on a PC.

In this guide I wrote, I will give you information on how to use the V380 on a PC, such as live view, playback, and others.

How I Set a Static IP Address for My V380 Pro Camera—I Did It in Just a Few Minutes

Can the V380 Pro camera’s IP address be set to static? Yes, it can. The V380 Pro camera’s IP address can be set to a static address, which is typically done to prevent the IP address from changing when the camera is connected to other devices such as a DVR, NVR, or CCTV camera app. However, if you’re only using the V380 Pro camera on your phone and don’t plan to connect it to other devices, you don’t need to set the IP address to a static one.

In this article, I will explain, step by step, how to change the V380 Pro camera’s IP address from DHCP to a static IP address.

How Do I Fix the “Device Offline” Issue on the V380 Pro Camera? Follow This Guide—It’s Guaranteed to Work

The appearance of an ‘Offline’ error message on the V380 Pro app is nothing new to me. As a CCTV camera technician, I come across problems like this quite often. In some of the cases I’ve encountered, this isn’t caused by a faulty camera, but rather by issues with the internet connection, cables or the power adapter. The ‘Offline’ message that appears means you cannot view the camera’s live feed.

This article will explain the causes of the ‘Offline’ status displayed for the V380 Pro camera in the app and how to resolve the issue.

I Adjusted the V380 Pro Camera’s Sound Volume So That the Sound From the Camera Can Be Heard More Clearly

My V380 Pro camera’s sound is unclear, what should I do? You can adjust the camera’s volume through the app. The V380 Pro camera emits sound through its built-in speaker. This speaker isn’t very loud, but the sound it emits is enough to scare away strangers who might be trespassing on your property. By default, the sound is very clear, but you can adjust it to maximum volume.

In this article, I explain how to increase the sound volume on the V380 Pro camera so that the sound coming out is clearer.

How I Created an Account on the V380 Pro App—In Less Than 10 Minutes—Using a Phone Number

How do I create an account on the V380 Pro app? This is a frequently asked question by users who have just purchased a V380 Pro camera. After downloading and installing the V380 Pro app on your phone, you can’t use it right away. Users must create an account to start using the app, such as adding cameras, viewing live views, playback, and using the V380 Pro’s camera features.

This article will guide you to create an account on the V380 Pro application using your mobile number.

V380 Pro Camera Screen Recording: Save Live Screen Videos to Phone Without a Memory Card

The V380 Pro camera will actually save video to the camera’s memory card. However, you can also record the CCTV camera’s screen using the Screen Recording feature. This feature is similar to recording the screen on a laptop or computer. The results of using the Screen Recording feature are immediately saved to your phone. In addition to recording the live view, this feature can also be used during camera playback.

For those of you curious about this feature and how to use it, this article will explain everything. Please read it all the way to the end.

V380 Pro Camera Alarm Settings: How I Enable It and Use It to Improve Security

If you want to enhance security when using the V380 Pro camera, you can try using its alarm feature. This feature works best when combined with other features like Motion Tracking. Once the alarm feature is activated, the camera will emit an audible alert if it detects movement in front of it. To prevent the audible alert from sounding every time, you can schedule a time for the alert to go off.

I will explain how to activate the alarm on the V380 Pro camera and provide a schedule for when the warning sound will sound.

Motion Tracking Feature on the V380 Pro Camera: How to Enable and Use It?

How do I set the V380 Pro camera to track movement in front of it? The V380 Pro is a smart camera that can track movement in front of it, just like a human. For example, if you install the camera on your porch and detect a human in front of it, the camera will follow them. This Motion Tracking feature can also be combined with other features, such as the alarm function.

For those of you who are looking for a guide to activate the Motion Tracking feature on the V380 Pro camera, you can read this article until the end.

How Do I Share the V380 Pro Camera with Another Phone? Follow My Guide—It Takes Less Than 5 Minutes

Many customers have asked me if a single V380 Pro camera can be viewed by multiple phones. The answer is absolutely yes. The V380 Pro app has a feature for sharing the camera device with other people’s phones. In my experiments, a single V380 Pro camera could be shared with more than five phones. And amazingly, all five phones could view the live feed from a single camera without any delay.

Isn’t that very interesting? Well, in this article, I’ll show you the steps for sharing your camera with someone else’s phone.