
How to use GoPay for Starlink payments? – Paying for Starlink using a digital wallet like GoPay is considered more convenient. This provides a solution for users who don’t have a credit card to automatically pay for Starlink services each month. However, some users are still having difficulty connecting GoPay for payments. One such issue is the “Please Use Another Phone Number” error message.
If you encounter this issue, our guide will explain the causes, practical solutions, and tips to avoid the same error in the future.
What Does “Please Use Another Phone Number” Mean on GoPay?
We’ve encountered this issue before. This message typically appears when the system detects that the phone number you entered cannot be used for account linking. In most cases, the number may already be connected to another Starlink account or has been flagged by the system for security reasons.
This issue commonly happens during:
- Mobile number is not registered with GoPay
- Account linking on Starlink
How to Fix “Please Use Another Phone Number” on GoPay?
There are two easy ways you can solve the Please Use Another Phone Number error message when connecting GoPay for Starlink payments. Here are some methods you can try.
1. Use a Different Active Phone Number
The quickest solution is to use a different mobile number that has never been connected to Starlink before. Starlink only allows one GoPay account to be connected to a single Starlink account. Therefore, one GoPay account cannot be used to pay for more than one Starlink device.
P”lease Use Another Phone Number” appears when GoPay has been linked to a Starlink account.
2. Unlink or Remove Starlink From GoPay
However, what if you still want to use the same GoPay number for Starlink payments? If so, you’ll need to unlink it first so the GoPay number can be used for payments on other Starlink devices.
Here’s how to delete it:
Step 1 – Log in to your GoPay app using your registered mobile number and select the Profile menu. Then, select Account & App Settings.

Step 2 – On the Account and App Settings page, select Linked Apps.

Step 3 – You’ll see a list of apps linked to your GoPay account. Tap the Unlink button to remove your GoPay account from Starlink. Then, return to the Starlink page to relink your GoPay account.

Final Thoughts
The “Please Use Another Phone Number” error message when linking a GoPay account to Starlink is usually related to account security or a detection that the phone number is already in use or linked to another Starlink account. Fortunately, this issue can often be resolved by using a different GoPay number and removing Starlink from the GoPay account.
By following our guide above, you should be able to successfully complete the GoPay account linking process and continue using the service without interruption.