
HiView is known as a local camera brand in Indonesia. However, the company does not manufacture its own cameras. HiView is an OEM brand for Dahua cameras. This is evident from the camera designs, which are similar to those of Dahua. However, some of its cameras bear a closer resemblance to HiLook. Specifically for its Wi-Fi cameras, HiView uses cameras manufactured by Dahua. HiView’s Wi-Fi cameras run on superior firmware that is regularly ugrade.
In this article, I will provide step-by-step instructions for updating the firmware on a HiView Wi-Fi camera.
Update Your HiView Camera Firmware Regularly
The HiView camera firmware will be provided by the server.
In other words, if a new firmware update is available, the app will notify you that it’s available and can be downloaded and installed automatically. Updating the firmware regularly will ensure that the camera always works properly.
Benefits of updating the HiView camera firmware:
- Improving security.
- Connect the camera to Wi-Fi and your phone.
However, updating the firmware is not required. So if you feel that the camera is still working properly, there’s no need to upgrade the firmware.
Download and Upgrade Firmware HiView C5W Pro Camera
Attention! HiView does not offer the option to manually download firmware. Downloading and upgrade firmware is done directly through the OTA (Over The Air) system within the app. Upgrade camera firmware cannot be downgraded.
Please follow the steps below to download and upgrade the HiView C5W Pro camera firmware.
Open the DMSS application.

Log in to the DMSS app using your registered account. If you’ve already logged in, you’ll be taken to the dashboard when you open the app.

Next, tap the three dots on the camera.

Tap Device Details.

Tap on the camera name.

Tap on Firmware Version.

The Firmware Update page will display the available new firmware.

Tap the Upgrade button to start the camera firmware update process. See the image below for the firmware download and upgrade process.

The firmware update process.



Click the OK button if the upgrade is successful.

The camera is already running the latest firmware

Frequently Asked Questions (FAQs)
What Is HiView Camera Firmware?
It is software for performing various functions available on the HiView camera.
How Do I Uograde the HiView Camera Firmware?
You can update the camera’s firmware directly from the app.
Can the Firmware Be Downloaded Outside the App?
No, the firmware can only be downloaded from the app.
Is the HiView Camera Firmware Free?
Yes, the HiView camera firmware is available for free download.
Why Did the Firmware Update Fail?
Make sure that the camera and your phone are properly connected to Wi-Fi during the firmware update process.
Conclusion
Once the firmware has been successfully upgrade, features and functions should return to normal. To ensure a smooth firmware download and upgrade process, ensure your internet connection is stable. Unstable internet connection will cause the firmware download and upgrade process to fail.
That concludes the complete guide on downloading and updating the HiView C5W Pro camera firmware. We hope this information is helpful. If you have any questions, please leave them in the comments section.
