CCTV Manuals

Has anyone ever seen the “The Device is Locked” message in the EZVIZ app? When you click on it, a field appears for entering the encryption password. This is one of EZVIZ’s camera security features. It ensures the camera cannot be accessed on another phone until the user enters the verification code—also known as the encryption password. Actually, you can find this encryption password on the camera’s label. However, if you want to make the camera more secure, you can change it.

In this article, I’ll explain how to change the encryption password on an EZVIZ camera to improve the camera’s security.

EZVIZ camera not recording, displays a Storage Media Exception or Abnormal message – Ezviz cameras are reliable for home and office security, but like all devices, they can occasionally run into problems. One common issue users face is the storage media exception or abnormal error. This typically occurs when the camera cannot properly read or write to its SD card or internal storage. Fortunately, the fix is usually straightforward.

In this guide, we’ll cover what causes this problem and the step-by-step methods to resolve it quickly.

Everyone may want some privacy at certain times. For example, if you install a camera in a sensitive area, such as a bedroom, you’ll want the camera to stream and record when you’re away from home at work. However, when you’re at home, you’ll want the camera to stop streaming and recording. By enabling the sleep mode feature, you can set up a scenario like that.

In this guide, I’ll explain how to enable sleep mode and show examples of what the camera display looks like when sleep mode is enabled.