EZVIZ camera not recording, displays a Storage Media Exception or Abnormal message – Ezviz cameras are reliable for home and office security, but like all devices, they can occasionally run into problems. One common issue users face is the storage media exception or abnormal error. This typically occurs when the camera cannot properly read or write to its SD card or internal storage. Fortunately, the fix is usually straightforward.
In this guide, we’ll cover what causes this problem and the step-by-step methods to resolve it quickly.
Based on My Experience, This Is the Main Reason Why EZVIZ Cameras Don’t Record
As an EZVIZ camera technician, I consider issues like this to be common.
After all, the issue of an EZVIZ camera not recording has surely been experienced by all EZVIZ camera users. The main cause of an EZVIZ camera not recording is actually quite simple: the memory card being used is of poor quality. Quite a few users choose to use cheap memory cards purchased at cell phone stores. However, memory cards for CCTV cameras are different from those used in cell phones.
Memory cards for CCTV cameras should be purchased at a CCTV store. Memory cards for CCTV cameras are usually more expensive than those for smartphones.
How I Fixed My EZVIZ Camera That Wouldn’t Record Video
The main issue has been identified: the EZVIZ camera isn’t recording video because you’re using a low-quality memory card that isn’t designed for CCTV cameras. Therefore, you need to replace the memory card so the camera can resume recording video.
However, I have also encountered instances where an EZVIZ camera did not record because the user had not formatted the memory card.
Steps for formatting an EZVIZ camera memory card.
Open the EZVIZ app on your phone.
Log in to the app using your registered account. You’ll then be directed to the dashboard page.
Tap the three dots on the camera.
Select Device Settings.
Tap on Storage Status.
Tap Memory Card.
Tap the Format button. Tap the OK button to confirm the memory card formatting process.
Frequently Asked Questions (FAQs)
What Is a Good Memory Card for an EZVIZ Camera?
I usually use the Hiksemi brand.
What Are the Characteristics of Memory Cards for CCTV Cameras?
Check the label; memory cards for CCTV cameras are usually labeled “For CCTV Cameras.”
Can a Cell Phone Memory Card Be Used in a CCTV Camera?
It’s possible, but it won’t last long. I once used a cell phone memory card for a CCTV camera, but it only lasted a month.
Conclusion
How, quite easy, right?
It’s important to know that the “Storage Media Exception” error on EZVIZ cameras isn’t something that can always be fixed simply by formatting the memory card. If you’ve carefully followed the steps above and the problem persists, it may be time to replace the memory card. Using a high-quality, compatible card ensures smoother performance and reduces the risk of encountering the same error in the future.
Hopefully this information is useful and if you have any questions, please leave them in the comments column.