
Has anyone ever seen the “The Device is Locked” message in the EZVIZ app? When you click on it, a field appears for entering the encryption password. This is one of EZVIZ’s camera security features. It ensures the camera cannot be accessed on another phone until the user enters the verification code—also known as the encryption password. Actually, you can find this encryption password on the camera’s label. However, if you want to make the camera more secure, you can change it.
In this article, I’ll explain how to change the encryption password on an EZVIZ camera to improve the camera’s security.
What Is the Encryption Password on an EZVIZ Camera?
The encryption password on every EZVIZ camera is an additional layer of security designed to protect your camera’s video recordings and live view from unauthorized access.
EZVIZ users typically need this password when:
- Accessing video playback
- Adding the device to a new phone or account
- Sharing your camera with other
Steps to Change the EZVIZ Camera Cncryption Password
You can change the EZVIZ camera’s encryption password by opening the camera settings in the EZVIZ app. For more details, I’ve written a guide with images that will walk you through changing the EZVIZ camera’s encryption password.
Open the EZVIZ app.
Log in to the app using your registered account. You’ll then be directed to the dashboard page.
Tap the three dots on one of the cameras.

Select Device Settings.

Select Privacy Settings.

In the Privacy Settings page, tap Change Encryption Password.

Tap Edit.

Enter the desired new encryption password. Fill in the Old Password section with the verification code on the label. Then, tap the Have Modified button.

Instructions for filling out the form:
- Old Password: Enter the verification code found on the label attached to your EZVIZ camera. If the label is missing, you can contact the nearest EZVIZ camera technical support in your area.
- New Password: Enter the new encryption password
- Re-Type Your Password: Re-enter the new encryption password
Frequently Asked Questions (FAQs)
How Do I Change the Encryption Password for an EZVIZ Camera?
You can open the camera settings in the app to change the EZVIZ camera’s encryption password.
Is it Necessary to Change the Encryption Password?
No, I think using the camera’s built-in verification code will still be safe.
Conclusion
How, very easy, right?
Changing the encryption password on your EZVIZ camera will make it more secure and prevent unauthorized access. Keep in mind that changing the encryption password will require connected users to enter the new password before they can access the camera again. If the EZVIZ camera is already connected to an NVR or DVR via RTSP, you will also need to enter the new encryption password before the camera can reappear on the screen. Also read how to disable EZVIZ camera encryption password.
That’s a complete guide to changing the encryption password on an EZVIZ camera. We hope this is helpful, and if you have any questions, please leave them in the comments section.
