EZVIZ camera not recording, displays a Storage Media Exception or Abnormal message – Ezviz cameras are reliable for home and office security, but like all devices, they can occasionally run into problems. One common issue users face is the storage media exception or abnormal error. This typically occurs when the camera cannot properly read or write to its SD card or internal storage. Fortunately, the fix is usually straightforward.
In this guide, we’ll cover what causes this problem and the step-by-step methods to resolve it quickly.
What Causes the Storage Media Exception on EZVIZ Camera?
Several factors can trigger storage media errors on Ezviz cameras in real-world use. One common cause is memory corruption from prolonged use, usually after about a year. Another is an unstable power supply, which can lead the cameras to power cycle unexpectedly.
Memory card corruption due to firmware errors, however, is rare.
How to Fix Ezviz Camera Storage Media Exception?
Requirements
- All EZVIZ Camera Models
- Smartphone with the EZVIZ App installed
Step-by-Step Instructions
Step 1 – Open the EZVIZ app on your phone.
Step 2 – Log in to the app using your registered account. You’ll then be directed to the dashboard page.
Step 3 – Tap the three dots on the camera.
Step 4 – Select Device Settings.
Step 5 – Tap on Storage Status.
Step 6 – Tap Memory Card.
Step 7 – Tap the Format button. Tap the OK button to confirm the memory card formatting process.
Conclusion
How, quite easy, right?
It’s important to know that the “Storage Media Exception” error on EZVIZ cameras isn’t something that can always be fixed simply by formatting the memory card. If you’ve carefully followed the steps above and the problem persists, it may be time to replace the memory card. Using a high-quality, compatible card ensures smoother performance and reduces the risk of encountering the same error in the future.
Hopefully this information is useful and if you have any questions, please leave them in the comments column.