Ezviz

Has anyone ever seen the “The Device is Locked” message in the EZVIZ app? When you click on it, a field appears for entering the encryption password. This is one of EZVIZ’s camera security features. It ensures the camera cannot be accessed on another phone until the user enters the verification code—also known as the encryption password. Actually, you can find this encryption password on the camera’s label. However, if you want to make the camera more secure, you can change it.

In this article, I’ll explain how to change the encryption password on an EZVIZ camera to improve the camera’s security.

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EZVIZ camera not recording, displays a Storage Media Exception or Abnormal message – Ezviz cameras are reliable for home and office security, but like all devices, they can occasionally run into problems. One common issue users face is the storage media exception or abnormal error. This typically occurs when the camera cannot properly read or write to its SD card or internal storage. Fortunately, the fix is usually straightforward.

In this guide, we’ll cover what causes this problem and the step-by-step methods to resolve it quickly.

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Everyone may want some privacy at certain times. For example, if you install a camera in a sensitive area, such as a bedroom, you’ll want the camera to stream and record when you’re away from home at work. However, when you’re at home, you’ll want the camera to stop streaming and recording. By enabling the sleep mode feature, you can set up a scenario like that.

In this guide, I’ll explain how to enable sleep mode and show examples of what the camera display looks like when sleep mode is enabled.

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How to retrieve a lost EZVIZ camera verification code – The EZVIZ camera verification code serves as a critical security credential. It also functions as the device’s default password. If this verification code is lost or unavailable, you may encounter difficulties when attempting to connect the EZVIZ camera to external systems—such as an NVR—or when accessing its live stream via an RTSP URL.

Below is a comprehensive guide on how to recover the verification code for a lost or inaccessible EZVIZ camera.

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Can recordings stored on an EZVIZ camera be deleted? Yes, you can delete stored recordings at any time. Deleting a recording means you will no longer be able to play it back. Once a recording is deleted, the camera will start recording again from the current time. Permanently deleted recordings cannot be recovered. If you have any important recordings, be sure to back them up first before deleting them.

In this article, I’ll show you the steps to properly delete recordings stored on an EZVIZ camera.

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Some EZVIZ camera users have asked me why their camera recordings are choppy. This happens because they are using motion-activated recording mode instead of 24-hour recording mode. By default, EZVIZ cameras use motion-activated recording mode. If you select this mode, the camera will only record when it detects motion in front of it. If no motion is detected, the camera will not record.

This guide I’ve written will explain Event Recording and 24-Hour Recording on EZVIZ cameras and how to enable 24-Hour Recording.

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EZVIZ camera default IP address, username and password – EZVIZ cameras are smart cameras that connect directly to the nearest Wi-Fi network at the camera’s installation location for online access. Users can also connect the camera to a recording device.

Below is an explanation of the default IP address, username and password of the EZVIZ camera.

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