The first time I used the V380 Pro, it kept crashing, even though I’d only used it for 1-2 months. This also traumatized me about selling the V380 Pro to new customers. Therefore, at that time, I frequently deleted the V380 Pro from the app because the camera could no longer be used. Deleting the V380 Pro from the app also aims to re-add the camera to a new account. If the camera is still connected to the old account, it can no longer be added to the new account.
In this article, I will explain in detail about the safe way to remove V380 Pro camera from its application permanently.
Purpose of Removing V380 Pro Camera From Its Application
Why did I make this guide?
Because even now, some V380 Pro users still ask me for a safe way to delete their V380 Pro camera from the app. Different customers have different reasons for deleting their camera from the app.
Some reasons why users remove the V380 Pro camera from the app:
- No longer using the camera
- Camera is broken
- Camera wants to be sold to someone else
How to Safely Remove V380 Pro Camera from its App?
Something that users rarely do when removing a camera from their app is to delete the saved recordings.
However, if you delete a camera from the app, the recordings stored on the camera are not deleted. This can be dangerous if you sell the camera to someone else. They could then replay previous recordings, still showing video from your home. Therefore, to be safe when deleting a camera, delete the saved recordings first.
Follow the steps below to remove the V380 Pro camera from the app.
Open the V380 Pro app.
Log in with your registered account. If you’ve already logged in, you’ll be redirected to the app’s dashboard.
Tap the three dots on the V380 CCTV camera you want to delete.
Tap Delete.
A confirmation window will then appear, prompting you to delete the V380 camera from the V380 Pro App.
Next, select the Yes button to confirm deleting the device from the V380 Pro camera. Tap the Next button.
Check the Factory Reset Completed box. Tap Next.
Tap the Confirm Deletion button if you are sure you want to delete the V380 CCTV camera from the application.
Frequently Asked Questions (FAQs)
How to Remove V380 Camera from the App?
You can delete the V380 Pro camera by pressing the Delete button in the application.
Will the recordings also be deleted?
No, deleting the V380 Pro camera from the app will not delete any saved recordings.
What if I can’t access the app? How do I delete the camera?
Since the V380 Pro camera removal must be done from the app, you must be able to log in to the app.
Final Thoughts
Deleting a V380 Pro camera from the V380 Pro app only takes a few minutes when you know where to look.
From my own experience, removing the camera through the app before uninstalling or resetting it helps avoid account conflicts later. If you plan to move the camera to another phone or another user, performing a proper deletion followed by a factory reset usually provides the smoothest setup process.
Following the steps above will help keep your device list organized and make reconnecting the camera much easier in the future.