
In fact, you don’t need to update the V380 Pro’s firmware as long as the previous firmware still works properly. Generally, firmware updates are only for security purposes or bug fixes. However, in my experience, updating the V380 Pro’s firmware doesn’t affect any of the camera’s functions or add any new features. Typically, the camera retains the default functions and features from the time of purchase.
This article I wrote will provide information on how I correctly downloaded and updated the V380 Pro camera firmware.
Firmware Upgrade Only Affects Device Connection and Security
While the update doesn’t affect any features, I’ve found that after updating the camera’s firmware, the camera’s connection to the server is smoother, and monitoring on the phone is less interrupted. Connecting the V380 Pro to Wi-Fi is also smoother than after the firmware update.
Actually, security is not that important, because the V380 Pro camera itself is very safe from hacker attacks.
How I Upgrade My V380 Pro Camera Firmware?
Attention! The V380 camera firmware is not available for manual download. Firmware can only be downloaded directly from the V380 app and the V380 Pro app via OTA (Over-The-Air) download. Upgraded V380 Pro camera firmware cannot be downgraded to the previous firmware.
Open the V380 Pro app.

Log in using your registered account. If you’re already logged in, you’ll automatically be redirected to the dashboard when you open the app.
Tap the three dots on the CCTV camera.

Tap Settings.

On the Settings menu page, select Firmware Version.

It will then display whether the latest firmware is available for the selected V380 CCTV camera. Click the Upgrade Immediately button to begin the V380 camera firmware upgrade process.


The V380 camera download and upgrade process page will then appear in the V380 Pro app. Wait for the process to complete, and the “The firmware has been upgraded successfully” page will appear.

The CCTV camera will reboot once the upgrade is complete. Click the Finish button and you will be redirected to the dashboard page.

To ensure the V380 camera’s firmware download and upgrade run smoothly and successfully, ensure the CCTV camera remains powered on during the process. Also, ensure a stable Wi-Fi connection at the location. Experience has shown that turning off the CCTV during the upgrade process can damage the system.
Frequently Asked Questions (FAQs)
How to Upgrade V380 Camera Firmware?
Upgrading the V380 Pro camera firmware is an easy job, you can do it directly from the app.
How to Downgrade V380 Pro Camera?
The V380 Pro camera does not offer a firmware downgrade option. Upgraded firmware cannot be reverted to an older version.
Can the V380 Pro Camera Firmware Be Downloaded Manually?
No, the V380 Pro camera firmware file is only available in the V380 Pro application and cannot be downloaded manually.
What are the Benefits of Upgrading the V380 Pro Camera Firmware?
In general, upgrading will improve the camera’s connection function to the server and WiFi network as well as increase security.
Final Thoughts
Keeping your V380 Pro camera firmware up to date is essential for maintaining security, reliability, and optimal performance. Whether you choose to upgrade for new features or downgrade to resolve compatibility issues, always download firmware from trusted sources and verify that it matches your specific camera model.
By following the step-by-step instructions in this guide, you can safely manage firmware updates, minimize installation risks, and ensure your V380 Pro camera continues to operate smoothly for years to come.
